FAQs

Shopping with Wild Rose Boho

1. What does Wild Rose Boho sell?

We curate bohemian clothing and accessories, including dresses, kimonos, tops, skirts and hats. Start with our collections.

2. Are all products handmade in Thailand?

No single manufacturing claim applies to the whole catalog. Products come from different suppliers, and materials, construction and manufacturing locations vary. Check each product page or ask us about a specific item.

3. How do I choose my size?

Compare your measurements with the chart for that specific product. Sizes differ between items. Our size guide explains how to measure.

4. Does “one size” fit everyone?

No. Check the listed measurements and intended fit before ordering. Contact us if the information you need is missing.

5. Where can I find material and care information?

Check the individual product description. If a material or care instruction is not stated clearly, ask us before ordering.

Shipping and payment

6. Do you ship to my destination?

Enter your delivery address at checkout to see the shipping options available for your order. If no option appears, contact us before purchasing.

7. How much is shipping? Is free shipping available?

Standard shipping is US$5.99 for 1 item and free for 2 or more items, in every country we ship to. Free Standard shipping applies automatically at checkout; no shipping code is needed. Express shipping, where available, is charged separately. See our shipping policy for details.

8. How long will delivery take?

Order processing takes 1–4 business days. Standard shipping to the United States normally takes another 12–16 business days after handoff to the carrier. Transit time starts after dispatch, not when you place the order. Review our shipping policy for details, and contact us before ordering if you need an item for a particular date.

9. How do I track my order?

Use the tracking information in your shipping notification or visit Track your order. Contact us with your order number if you need help.

10. Which payment methods and discount codes can I use?

Available payment methods are displayed at checkout. Enter your discount code there and check that the expected discount appears before completing payment. Eligibility and combination rules depend on the offer.

Orders and returns

11. Can I change or cancel an order?

Contact us as soon as possible with your order number. A change or cancellation is not confirmed until we have checked the order's processing status and replied.

12. How do I request a return?

Email support@wildroseboho.com within 10 days of delivery. Obtain authorization before sending an item back. Eligibility, condition requirements and costs are explained in the full return policy.

13. What if an item is damaged or incorrect?

Contact us within 10 days of delivery with your order number, a description of the issue and photos of the item. Please wait for our instructions before returning it.

14. Can I exchange a size or color?

Contact us within the return request window to check eligibility and availability. An exchange is subject to the conditions in our return policy.

15. How can I ask another question?

Visit our contact page. Include the product link or order number so we can help with the right item.